At Dhanvi Silks, we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy describes how we collect, use, and protect your information when you visit www.dhanvisilks.com or make a purchase from our store.

1. Information We Collect

We collect information that allows us to provide a seamless shopping experience:

Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

Payment Information: Payment details are processed through secure third-party gateways. We do not store your full credit card or bank details on our servers.

Technical Data: IP address, browser type, and device information gathered via cookies to improve website performance.

2. How We Use Your Information

We use the data we collect to:

Process and fulfill your orders for Mysore Silk and other sarees.

Communicate with you regarding order updates or customer service inquiries.

Send promotional updates via our WhatsApp Community or email (only if you have opted in).

Improve our website layout and product offerings based on user behavior.

3. Data Sharing and Third Parties

We do not sell your personal information. However, we share data with trusted partners to operate our business:

Service Providers: Logistics and courier partners for delivery.

Payment Processors: Secure gateways to handle transactions.

Platform Providers: Our website is powered by Digital Showroom, which facilitates our e-commerce operations.

4. Cookies

We use cookies to enhance your browsing experience, such as remembering items in your cart. You can choose to disable cookies through your browser settings, though some features of the site may not function correctly.